Answered in the first sentence.
If something is missing, ask a person. The contact form reaches us directly.
How it works
What does Customs Data Lock do?
We stop your future shipment records from being published on public trade platforms. We put a federal confidentiality protection in place on your behalf, maintain it, and keep watching the platforms to make sure it holds.
Is my shipment data really public?
Yes. U.S. import records are public by default and get republished by platforms like ImportYeti, Panjiva and Import Genius. Anyone can search your company name and see your suppliers, volumes, product details and shipping patterns.
Does this remove data that is already out there?
No, and anyone who tells you otherwise is overpromising. Past records stay where they are. We stop every future shipment from being published, which is what protects your suppliers, volumes and sourcing strategy from here on.
How fast does protection start?
Confirmation arrives in as little as 24 hours, and within a week. Once active, new shipments stop appearing on public platforms.
Does my broker or freight forwarder need to change anything?
No. Nothing about how you ship changes. We work in the background while you keep operating exactly as you do today.
How do I know it is working?
We keep watching 18+ public platforms for anything new under your names. If something appears, we handle it and tell you. You can also check for yourself: search your company name and watch the new records stop.
Privacy and confidentiality
Is this legal?
Completely. Confidentiality is a protection available to importers, and we handle the entire process on your behalf. Nothing about it affects your compliance standing.
What information gets protected?
Your supplier and factory names, shipment quantities and weights, product descriptions, ports, carrier and vessel names, container numbers and arrival dates. In short, everything a competitor would want to read.
What do you need from me?
Your company and entity names exactly as they appear on your customs filings. That is it. We handle everything else and confirm when protection is active.
What do you do with my information?
We use it to put your protection in place and to monitor for your names, and for nothing else. We never share it, never sell it, and our own site runs without chat widgets, tracking pixels or cookie banners.
Are international shipments covered?
We protect U.S. import data only. That is where the public exposure problem lives for American importers.
Coverage and quotes
Why is there no price list?
Because coverage is scoped to your legal entities, and no two importers have the same set. You are only ever covered for, and billed for, the entities you actually have. Most quotes come back within a week.
What counts as an entity?
Every legal name your shipments arrive under. If you import under one company name, that is one entity. If you use several LLCs, brands or DBAs on customs filings, each one is an entity and each one is protected.
What about misspellings and name variations?
Always covered, at no extra cost, on every plan. A forwarder's misspelling is still your record, so capping variations would leave exactly those records exposed.
Can I add entities later?
Yes. Adding an entity moves you to the plan that fits, and renewal dates line up so nothing lapses in between. A new brand or LLC never has to ship exposed.
What happens at renewal?
Protection renews automatically, so coverage never lapses. You are billed once a year and can review or change your plan at any time.
Can I cancel?
Yes, at any time. Keep in mind that once protection ends, your future shipment records begin appearing publicly again, usually within weeks.
For brokers and counsel
I am a customs broker. Can I bring this to my clients?
Yes, and many of our customers arrive that way. Nothing about your filing relationship changes, and we can run the Free Exposure Check on any client you name so the conversation starts with their real record.
Can our counsel review the protection before we commit?
Of course. We will walk your counsel through exactly what is put in place, what it covers, and what it does not, in plain language. Multi-Entity and Enterprise proposals include a vendor pack for procurement and legal review.
Will you sign an NDA?
Yes. Confidentiality is the product, so we are comfortable with yours or ours.
Do you work with groups that import under many names?
Yes. For groups, coverage starts with a scope call and a signed-off entity map across the whole group, then one proposal on an annual agreement.
Still have a question?
Ask a person. You hear back from someone at Customs Data Lock, not a sequence.
See what your competitors can see.
Within a week, no obligation. Your quote comes back with the results.
Run your Free Exposure Check