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FAQs About Customs Data Lock

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Welcome to our Frequently Asked Questions section! Here, we aim to address the most common inquiries our customers have regarding Customs Data Lock services, as well as general information related to manifest confidentiality, customs data privacy, protecting trade secrets, and more. If you have additional questions, please reach out to our customer service team for further assistance.

 

About FAQs

Learn more about what Customs Data Lock does, who it serves, and how it operates within U.S. customs law to keep your supply chain secure and compliant.

Customs Data Lock protects importers by hiding shipment data from public databases like ImportYeti and Panjiva, preventing competitors and counterfeiters from seeing supplier names, shipment volumes, and restock timing.

Our clients range from large global brands to mid-sized importers. Any business that relies on overseas manufacturing and wants to secure its trade data can benefit.

Yes. Customs Data Lock operates fully within U.S. Customs and Border Protection (CBP) guidelines. We ensure all shipments remain compliant while removing unnecessary public exposure.

In most cases, we begin protecting your data within days of onboarding. Implementation is smooth and doesn’t require changes to your operations. It might take a bit more time to see results.

Yes. By hiding supplier details and shipment data, Customs Data Lock makes it nearly impossible for competitors to identify factories or replicate production sources.

Services FAQs

Learn about our services and how Customs Data Lock delivers financial and strategic value by securing shipment data, preventing supplier exposure, and protecting intellectual property.

Companies can save millions annually by reducing counterfeit losses, supplier poaching, and competitive intelligence leaks. The exact ROI depends on your brand size, shipment frequency, and product value.

Most clients begin seeing measurable ROI within the first few months.

No. You’ll still have full access to your shipment information; our system only prevents outside parties from seeing it.

Not at all. Customs Data Lock integrates with your existing logistics and customs processes seamlessly.

If you discontinue the service, future shipment data may start appearing publicly again, depending on how third-party data scrapers collect and publish records.

General FAQs

Here you’ll find answers to general questions about data security, vessel manifest confidentiality, the CBP, supply chain visibility, international support, and account flexibility.

We continuously monitor and adapt to new data aggregation platforms, updating our platform and educating ourselves in the field.

Shipment records filed with U.S. Customs are public by law and republished by platforms like ImportYeti, Panjiva, and Import Genius. Anyone can search your brand and see suppliers and shipment patterns.

No. Our primary focus is U.S. customs visibility

Yes, you can cancel at any time.